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Hitachi Energy offers five primary product lines: Grid Automation, Communication Networks, Energy Storage, Transformers, and High Voltage Solutions. These lines include innovative products such as COMBIFLEX modular relays, wireless communication networks, e-mesh PowerStore energy storage systems, comprehensive transformer ranges from pole-mount to distribution substation designs, and high voltage equipment including capacitors, instrument transformers, and circuit breakers up to 1200 kilovolts.

Hitachi Energy products comply with multiple international certifications and standards, including UL (Underwriters Laboratory), CE (European Community), UKCA (United Kingdom), EAC (Russia), and C-Tick (Australia & New Zealand). Our products meet critical functional safety standards such as EN 61800-5-2, ISO 13849-1, IEC 61508, and mechanical protection standards like EN 60529 (IP code). We ensure rigorous compliance across industrial automation, energy storage, and transformer product lines, with specific UL certifications for drives and comprehensive testing for environmental and safety performance.

Hitachi Energy products serve multiple critical industries including utilities, industrial manufacturing, commercial facilities, petrochemical, oil and gas, mining, water treatment, food and beverage, pulp and paper, and marine sectors. Their comprehensive product lines cover grid automation, communication networks, energy storage, transformers, high voltage equipment, and drive systems for applications like pumps, compressors, cranes, hoists, conveyors, and HVAC systems across diverse operational environments.

Hitachi Energy offers comprehensive technical support across multiple service lines, including system commissioning, software configuration, on-site training, and installation assistance. Key technical support services include checking system prerequisites, setting up measuring and data equipment, configuring software features like WEBVIEW-L, providing training on system usage, and delivering detailed service reports. They also offer specialized training for power monitoring, energy quality, and industrial communication systems.

Hitachi Energy products feature advanced technologies across grid automation, communication networks, energy storage, high voltage systems, and transformers. Key characteristics include modular and flexible design, robust industrial-grade performance, high reliability, and solutions that optimize power quality, enhance grid stability, and minimize environmental impact. Their product lines deliver innovative capabilities for utilities, industrial, and commercial applications, with a strong focus on scalable, secure, and efficient power technologies.

Hitachi Energy products support multiple industrial communication protocols, including Modbus TCP/IP, RAPIEnet, EtherNet/IP, PROFIBUS DP, PROFINET, CANopen, and Modbus RTU. Their communication networks are industrial-grade, offering robust connectivity solutions for diverse industrial automation environments with support for wireless and wired communication technologies.

Hitachi Energy products feature robust environmental ratings including UL/cUL Type 4 and Type 4X certifications, Class 1 Division 2 hazardous location approvals, and CE compliance. These ratings cover industrial applications in oil and gas, chemical, mining, and pharmaceutical sectors, with products engineered to withstand challenging environmental conditions like extreme temperatures from -40°F to 131°F and potentially hazardous atmospheric environments.

Hitachi Energy products are professionally installed through a comprehensive deployment process that includes pre-sales support, project design, field inspection, pre-commissioning, and final commissioning. Their modular product designs, such as the COMBIFLEX relay systems and SUNSYS energy storage solutions, enable flexible installation across various industrial environments with adaptable mounting and casing alternatives. Trained Hitachi Energy service teams work directly with customers to ensure precise system setup, configuration, and operational readiness.

Hitachi Energy offers comprehensive extended warranty options for energy storage systems, providing coverage up to 20 years for complete systems or batteries. The warranty includes corrective maintenance, parts replacement, on-site labor, and a battery performance warranty. Customers must maintain a preventive maintenance contract and keep equipment permanently connected to the internet for data monitoring to qualify.

Hitachi Energy offers a comprehensive range of accessories across multiple product lines, including relay accessories for the COMBIFLEX® system, communication network components, and energy storage system add-ons. Key accessories include COMBITEST relay test systems, wireless communication network equipment, remote monitoring devices, and power management system components for energy storage solutions like the SUNSYS HES XXL. Specific accessories include IoT monitoring devices, firmware upgrade capabilities, voltage outlets, power supply modules, and trip unit options for various electrical systems.