GROSS AUTOMATION

Predictability Matters

Gross Automation, LLC has received ISO 9001:2015 certification. International Organization of Standardization (ISO) 9001:2015 is an international standard that helps businesses better organize company processes, improve the efficiency of processes, and continually improve overall. What does this mean for you and your organization? Complying with the ISO 9001:2015 standard means that Gross Automation has gone to great lengths to embrace and establish a quality management system (QMS) that has been certified by SGS North America, Inc. Rest assured, that when you do business with Gross Automation, your interactions will be smooth, efficient, and predictable.

Achieving ISO 9001:2015 certification is no small endeavor. The ISO 9001:2015 standard is recognized globally and sets out the criteria for a QMS used by over one million organizations in over 170 countries. For Gross Automation to earn this certification, we had to examine and document all of our processes for consistency and successful outcomes. We did not just take a department through the process like some of our competitors. We took the entire company, top to bottom, through certification. That means that whether you purchase components, use our design and build engineering services, our UL 508A panel shop, or have us perform startup and installations in your facility, your project will be held to the highest standards. You have multiple choices when sourcing equipment for your electrical automation and controls processes, and we pursued ISO 9001:2015 certification to help you narrow the field. Our ISO certification is your verification that we make business simple and consistent. Can your other suppliers say the same?

Quality Policy, Objectives, and Culture

As part of our ISO 9001:2015 certification, Gross Automation has formally established a quality policy that guides every aspect of our operations: “Uniquely positioning our relevant interested parties for success with best-in-class products and engineering solutions by continually advancing the art of delivering automation globally.” We have set measurable quality objectives, including 100% of target profitability and on-time delivery for every order. These goals are supported by a strong cultural foundation built on teamwork, continuous improvement, curiosity, and a shared commitment to success—with just the right dose of humor. Our core values define how we work together and ensure that every customer experience is marked by quality, responsiveness, and trust. quality policy.

Recertification and the Future

Gross Automation earned its initial ISO 9001:2015 certification (US19/819943468) in 2019, reinforcing our commitment to consistent quality, operational excellence, and customer satisfaction. As part of our ongoing mission, we undergo regular audits and pursue continuous improvement in every process we touch. Partner with us and experience the confidence that comes from working with a certified industry leader.