Hitachi Energy
Serving Wisconsin, Midwest United States
Authorized Partner Distributor for Hitachi Energy, serving Wisconsin, Midwest United States
About Hitachi Energy
Hitachi Energy is a global technology leader advancing a sustainable energy future for all. In the automation and controls market, the company distinguishes itself through intelligent, scalable solutions that support digital transformation across utilities and industrial operations. Its offerings include advanced substation automation, protection, and control systems that enable seamless integration of renewable energy sources and enhance the resiliency and efficiency of modern grids. Flagship innovations such as the SAM600 3.0 digital interface unit eliminate the need for conventional copper wiring by using fiber-optic communication—improving safety, simplifying maintenance, and reducing the environmental footprint of installations.
Where Hitachi Energy stands apart is in its communications technology leadership. Unlike many traditional automation vendors, Hitachi Energy is actively shaping the future of utility-grade communications. The company offers secure, industrial-grade cellular solutions with low-latency performance and high bandwidth—specifically designed for mission-critical operations. Through a strategic partnership with SECO, it has introduced the Utility Smart Box family, enabling real-time data acquisition and edge computing for distributed assets. These tools support predictive maintenance, grid optimization, and full visibility of field equipment—capabilities often lacking in older systems from legacy brands.
Hitachi Energy’s commitment to domestic manufacturing also sets it apart. With over 4,600 employees in the U.S., the company has invested heavily in American infrastructure. A $22.5 million expansion of its Virginia operations and a $70 million upgrade of its Pennsylvania facility demonstrate a deep-rooted focus on delivering locally made, high-quality products with reduced lead times and strong after-sales support. Customers choosing Hitachi Energy benefit not only from cutting-edge innovation, but also from a partner invested in American industry, energy independence, and long-term system reliability.
Frequently Asked Questions about Hitachi Energy
What are the main product lines offered by Hitachi Energy?
Hitachi Energy offers five primary product lines: Grid Automation, Communication Networks, Energy Storage, Transformers, and High Voltage Solutions. These lines include innovative products such as COMBIFLEX modular relays, wireless communication networks, e-mesh PowerStore energy storage systems, comprehensive transformer ranges from pole-mount to distribution substation designs, and high voltage equipment including capacitors, instrument transformers, and circuit breakers up to 1200 kilovolts.
What certifications and standards do Hitachi Energy products comply with?
Hitachi Energy products comply with multiple international certifications and standards, including UL (Underwriters Laboratory), CE (European Community), UKCA (United Kingdom), EAC (Russia), and C-Tick (Australia & New Zealand). Our products meet critical functional safety standards such as EN 61800-5-2, ISO 13849-1, IEC 61508, and mechanical protection standards like EN 60529 (IP code). We ensure rigorous compliance across industrial automation, energy storage, and transformer product lines, with specific UL certifications for drives and comprehensive testing for environmental and safety performance.
What industries and applications are Hitachi Energy products used for?
Hitachi Energy products serve multiple critical industries including utilities, industrial manufacturing, commercial facilities, petrochemical, oil and gas, mining, water treatment, food and beverage, pulp and paper, and marine sectors. Their comprehensive product lines cover grid automation, communication networks, energy storage, transformers, high voltage equipment, and drive systems for applications like pumps, compressors, cranes, hoists, conveyors, and HVAC systems across diverse operational environments.
What technical support does Hitachi Energy offer?
Hitachi Energy offers comprehensive technical support across multiple service lines, including system commissioning, software configuration, on-site training, and installation assistance. Key technical support services include checking system prerequisites, setting up measuring and data equipment, configuring software features like WEBVIEW-L, providing training on system usage, and delivering detailed service reports. They also offer specialized training for power monitoring, energy quality, and industrial communication systems.
What are the key features of Hitachi Energy products?
Hitachi Energy products feature advanced technologies across grid automation, communication networks, energy storage, high voltage systems, and transformers. Key characteristics include modular and flexible design, robust industrial-grade performance, high reliability, and solutions that optimize power quality, enhance grid stability, and minimize environmental impact. Their product lines deliver innovative capabilities for utilities, industrial, and commercial applications, with a strong focus on scalable, secure, and efficient power technologies.
What communication protocols do Hitachi Energy products support?
Hitachi Energy products support multiple industrial communication protocols, including Modbus TCP/IP, RAPIEnet, EtherNet/IP, PROFIBUS DP, PROFINET, CANopen, and Modbus RTU. Their communication networks are industrial-grade, offering robust connectivity solutions for diverse industrial automation environments with support for wireless and wired communication technologies.
What environmental ratings do Hitachi Energy products have?
Hitachi Energy products feature robust environmental ratings including UL/cUL Type 4 and Type 4X certifications, Class 1 Division 2 hazardous location approvals, and CE compliance. These ratings cover industrial applications in oil and gas, chemical, mining, and pharmaceutical sectors, with products engineered to withstand challenging environmental conditions like extreme temperatures from -40°F to 131°F and potentially hazardous atmospheric environments.
How are Hitachi Energy products typically installed?
Hitachi Energy products are professionally installed through a comprehensive deployment process that includes pre-sales support, project design, field inspection, pre-commissioning, and final commissioning. Their modular product designs, such as the COMBIFLEX relay systems and SUNSYS energy storage solutions, enable flexible installation across various industrial environments with adaptable mounting and casing alternatives. Trained Hitachi Energy service teams work directly with customers to ensure precise system setup, configuration, and operational readiness.
What is Hitachi Energy's warranty policy?
Hitachi Energy offers comprehensive extended warranty options for energy storage systems, providing coverage up to 20 years for complete systems or batteries. The warranty includes corrective maintenance, parts replacement, on-site labor, and a battery performance warranty. Customers must maintain a preventive maintenance contract and keep equipment permanently connected to the internet for data monitoring to qualify.
What accessories are available for Hitachi Energy products?
Hitachi Energy offers a comprehensive range of accessories across multiple product lines, including relay accessories for the COMBIFLEX® system, communication network components, and energy storage system add-ons. Key accessories include COMBITEST relay test systems, wireless communication network equipment, remote monitoring devices, and power management system components for energy storage solutions like the SUNSYS HES XXL. Specific accessories include IoT monitoring devices, firmware upgrade capabilities, voltage outlets, power supply modules, and trip unit options for various electrical systems.