Gross Automation Privacy Policy

Last Updated: June 8, 2025
Effective Date: July 8, 2025

1. Information We Collect

We collect personal information that you voluntarily provide through web forms, order placement, account creation, and customer support inquiries. This may include:

We also collect technical information such as:

2. How We Use Your Information

We use your information to:

3. Use of Cookies and Third-Party Tools

Our website uses cookies and tracking technologies as detailed in our Cookie Policy, last updated June 7, 2025.

We work with third-party service providers including:

You can manage your cookie preferences through our website or browser settings.

4. Legal Basis and Jurisdictional Compliance

Gross Automation is based in Wisconsin, USA, and ships products internationally. We strive to comply with applicable U.S. state privacy laws and international regulations such as GDPR and PIPEDA.

Our legal bases for processing your information include consent, contractual necessity, legal obligations, and legitimate interest.

If you are covered under specific laws, you may have the right to access, correct, or delete your data. Please contact us to exercise these rights.

5. Data Retention

Website-related data is retained as described in our Cookie Policy. Customer and transactional data is retained for a minimum of 7 years in compliance with Wisconsin law and audit requirements.

6. Data Sharing and International Transfers

We do not sell your personal information. We may share data with trusted vendors to provide services. Your data may be stored in the U.S. or other countries, subject to safeguards such as standard contractual clauses.

7. Children's Privacy

Our website and services are intended for business use and are not directed to individuals under 18. We do not knowingly collect data from children under 18.

8. Changes to This Privacy Policy

We may update this policy. Material changes will be announced at least 30 days before they become effective. The current version will always be posted with its effective date.

9. Contact Us

Gross Automation
3680 N 126th Street
Brookfield, WI 53005
Email: info@grossautomation.com
Phone: (262) 252-1600