Neat PULSE-PRO-FRAME3 - Pulse Pro for Neat Frame. incl
Neat

PULSE-PRO-FRAME3

Alternate Item Number: PULSEPROFRAME3

Contact for Pricing

This product has been discontinued. Please contact us and we will help you with the appropriate products.

Overview

The Neat PULSE-PRO-FRAME3 is a 3-year service package for Neat Frame systems, manufactured by Neat. This SKU provides comprehensive support under a single contract, including 'Control' for software updates and remote management, 'Care' for priority technical support and scheduled maintenance, and 'Cover' for parts replacement and on-site repairs. Designed for industrial environments where uptime is critical, this service contract ensures long-term reliability for your existing Neat Frame hardware. No hardware is included; this is a proactive support solution for Neat Frame users.
  • 3-year service package for Neat Frame systems
  • Includes 'Control' for software updates and remote management
  • Includes 'Care' for priority technical support and maintenance
  • Includes 'Cover' for parts replacement and on-site repairs
  • Ensures long-term reliability and critical uptime
Pulse Plus for Neat Bar Pro an

PULSE-PLUS-BARPRO3

Pulse Plus for Neat Bar Pro an
SOFTWARE KIT SUPERDRIVE G2

KSDG2-SSW06

SOFTWARE KIT SUPERDRIVE G2
EcoStruxure ITA 1Yr 100Racks

WPLBA1Y100R-DIGI

EcoStruxure ITA 1Yr 100Racks

Frequently Asked Questions about Neat

What industries and applications are Neat products used for?

Neat products are designed for diverse workplace environments including open plan offices, meeting rooms, home offices, huddle spaces, and social zones. Their video communication devices are purpose-built for Microsoft Teams and Zoom, supporting various meeting configurations from small focus rooms to large conference spaces. Industries leveraging Neat technology range from corporate enterprises to educational institutions and remote/hybrid work environments, with solutions that enhance collaboration, productivity, and team connectivity across multiple workspace scenarios.

What technical support does Neat offer?

Neat provides comprehensive technical support through their Management Platform, offering access to support specialists with priority queuing. Customers receive extended warranty coverage including advance replacements and expedited shipping. Additionally, Neat offers APIs to extend device management and monitoring capabilities, ensuring robust technical assistance for their video collaboration solutions.

What are the main product lines offered by Neat?

Neat offers a comprehensive range of video collaboration devices designed for diverse meeting spaces, including Neat Board Pro (65" touchscreen), Neat Board 50 (50" touchscreen), Neat Frame (portrait-oriented device), Neat Bar (compact meeting room device), Neat Bar Generation 2, Neat Bar Pro, and Neat Pad (control and room booking touchscreen). These purpose-built devices are optimized for Microsoft Teams and Zoom, addressing everything from home offices and huddle spaces to large conference rooms with advanced audio-visual capabilities.

What are the key features of Neat products?

Neat products are beautifully simple video devices designed for seamless communication across diverse meeting spaces, from home offices to large conference rooms. Key features include purpose-built Microsoft Teams and Zoom integration, advanced audio-visual technology with features like Neat Symmetry and Neat Boundary, and intuitive design that minimizes complexity. The product line ranges from compact solutions like Neat Bar to large touchscreen systems like Neat Board Pro, all focused on creating more connected, engaging meeting experiences with superior audio pickup, intelligent camera tracking, and easy installation.

How are Neat products typically installed?

Neat products are designed for flexible installation across various meeting spaces, with multiple mounting options tailored to specific device models. Most Neat devices can be wall-mounted or placed on adaptive stands, allowing easy adjustment for optimal viewing and interaction. The Neat Board Pro and Neat Board 50, for example, support both wall mounting and adjustable stands, while smaller devices like Neat Frame and Neat Bar can be positioned in huddle spaces, focus rooms, or open office areas with simple mounting solutions.

What is Neat's warranty policy?

Neat offers comprehensive warranty coverage through its Pulse warranty plans. Customers can choose between 1-year and 3-year options with escalating levels of protection: Control (standard), Care (extended support), and Cover (full replacement). Warranty pricing ranges from 6-12% of the product's MSRP, with longer-term plans offering more comprehensive coverage.

What accessories are available for Neat products?

Neat offers several key accessories to enhance your meeting room experience. The Neat Pad is a slim touchscreen device for starting and controlling meetings, which pairs perfectly with Neat Bar and Neat Bar Pro. Neat Center is a companion device that extends audio-visual capabilities, providing a 360-degree perspective for remote meeting participants. For larger spaces, you can also integrate the Shure Microflex Ecosystem with Neat Bar Pro to improve audio performance in acoustically challenging environments.