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DTEN DOBP1Y2DBA13310 - DTEN Mate Orbit Pro 2 Year Pla
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DOBP1Y2DBA13310

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Overview

The DTEN Mate Orbit Pro 2 Year Service Plan (SKU: DOBP1Y2DBA13310) is a service offering from DTEN, a manufacturer specializing in collaboration and communication solutions. This plan provides 2 years of essential coverage for the DTEN Mate Orbit Pro product. When purchased concurrently with a DTEN device, customers benefit from an extended total of 3 years of coverage, enhancing the value and support duration for their DTEN hardware investment. This plan is specifically designed to ensure the continued functionality and access to support for your DTEN Mate Orbit Pro.
  • 2 Year Service Plan for DTEN Mate Orbit Pro
  • Extends coverage for DTEN Mate Orbit Pro
  • Enhances DTEN hardware investment support
  • Ensures continued functionality
  • Provides access to DTEN support
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Frequently Asked Questions about DTEN

What are the key features of DTEN products?

DTEN products are enterprise-grade video collaboration devices designed exclusively for Zoom, featuring multi-touch displays with integrated cameras, microphones, speakers, and digital whiteboarding capabilities. Key features include simple plug-and-play setup, built-in noise suppression technology, one-touch meeting start, and flexible deployment options across various workspace environments like reception areas, huddle rooms, conference rooms, and hot desks. The product line ranges from compact 27" personal devices like DTEN ME Pro to larger 75" conference room solutions like DTEN D7, all offering intuitive collaboration tools and centralized management through DTEN Orbit.

What industries and applications are DTEN products used for?

DTEN products are designed for comprehensive hybrid workplace solutions across multiple office environments, including conference rooms, small meeting spaces, hot desks, in-office meeting booths, reception areas, and personal workspaces. Their video collaboration devices enable seamless communication and collaboration for teams working in-office, remotely, or in flexible hybrid arrangements, with solutions ranging from 27-inch desktop units to 75-inch conference room displays that integrate advanced camera, audio, and touchscreen technologies specifically optimized for Zoom meetings.

What are the main product lines offered by DTEN?

DTEN offers a comprehensive suite of video collaboration devices designed exclusively for Zoom, including the DTEN ME Pro 27" for personal workspaces, DTEN GO with DTEN Mate for existing meeting spaces, DTEN D7 55" and 75" for conference rooms, and DTEN ON 55" for flexible and mobile meeting environments. Their product lines feature built-in cameras, microphones, speakers, and touchscreen displays that enable seamless video conferencing across various office settings from personal desks to large meeting rooms.

What communication protocols do DTEN products support?

DTEN products support multiple industrial communication protocols, including Modbus TCP/IP, RAPIEnet, and EtherNet/IP. The devices feature RJ45 connectors and support various network topologies including line, tree, star, and ring configurations. Additional protocol capabilities include BOOTP and DHCP, with a maximum transmission speed of 100 Mbps and support for up to 64 bytes of input and output refresh size.

What accessories are available for DTEN products?

DTEN offers several key accessories across its product lines, including the DTEN Mate 10" portable touchscreen tablet for intuitive whiteboarding and screen mirroring, the Heckler mobile cart for deploying DTEN ON 55" devices in flexible spaces, and DTEN Mate Dock for secure wall or tabletop mounting. Additionally, DTEN Smart Connect allows users to access camera, microphone, speakers, and touchscreen systems across different DTEN devices.

How are DTEN products typically installed?

DTEN products are designed for simple, plug-and-play installation across various workplace environments. Most devices can be quickly set up by attaching them to existing displays, mounting on walls or mobile carts, or placing on desktops. The DTEN Orbit management platform enables centralized, hassle-free deployment with minimal IT staff intervention, supporting flexible installation in spaces like conference rooms, home offices, hot desks, and meeting booths.