APC
Serving
Authorized Partner Distributor for APC, serving the Midwest
About APC
APC by Schneider Electric is a globally recognized leader in power protection and uninterruptible power supply (UPS) solutions. From small businesses to enterprise data centers, APC delivers highly reliable systems that safeguard critical electronics and IT infrastructure from power outages, surges, and fluctuations. Their comprehensive product line includes everything from single-phase desktop UPS units to modular three-phase systems, along with intelligent rack power distribution units (PDUs), surge protectors, and lithium-ion battery backups—all designed to maximize uptime, improve energy efficiency, and extend equipment lifespan.
Whether protecting a manufacturing line, a telecom cabinet, or a cloud-based server room, APC systems are trusted for their advanced monitoring capabilities and seamless integration with building management and IT systems. Innovations like Smart-UPS™ with EcoStruxure™ connectivity enable predictive maintenance and remote diagnostics, helping companies reduce operational costs while improving system availability. Gross Automation offers expert guidance and full system integration for APC solutions, helping customers select and deploy the right protection strategy to match their application needs—from industrial automation to mission-critical commercial operations.
Frequently Asked Questions about APC
What industries and applications are APC products used for?
APC products are used across diverse critical infrastructure and industrial sectors, including transportation (traffic signals, rail systems, tolling), data centers, telecommunications, healthcare, energy, manufacturing, and commercial facilities. Their power protection solutions like UPS systems, static transfer switches, and power distribution units are engineered to support mission-critical applications requiring high reliability, robust environmental performance, and advanced remote management capabilities.
What technical support does APC offer?
APC offers comprehensive technical support through multiple service models: self-managed monitoring via the Smart-UPS Web Portal, do-it-yourself advanced monitoring with EcoStruxure IT Expert, and full monitoring and maintenance services. Their support includes secure web portals, UPS fleet management, remote monitoring through SmartConnect Ethernet Port, and options for distributed IT environments and mixed IT infrastructures.
What are the main product lines offered by APC?
APC offers a comprehensive line of Line Interactive Uninterruptible Power Supply (UPS) systems ranging from 500VA to 3000VA, designed for rack-mount applications. Their product lineup includes models like SCL500RM1UC, SMTL750RM2UC, SMTL1500RM3UC, and SMTL3000RM2UC, featuring pure sine wave output, lithium-ion batteries, and rack heights from 1U to 3U. These UPS systems provide critical power protection with advanced features such as SmartSlot interface, USB connectivity, and network management capabilities.
What are the key features of APC products?
APC Smart-UPS products feature advanced power protection with key capabilities including lithium-ion batteries that are up to 65% lighter and 3X longer lasting than traditional VRLA batteries, built-in remote management via SmartConnect Ethernet Port, network-grade power conditioning with automatic voltage regulation, and intelligent battery management. Additional features include a five-year warranty, high-efficiency green mode, flexible communication protocols, and EcoStruxure Ready compatibility for comprehensive network power management.
What environmental ratings do APC products have?
APC enclosures feature comprehensive environmental ratings across multiple standards, including UL 508A Type 1, 2, 3, 4, 4X, 12, and 13; CSA Type 1, 2, 3, 4, 4X, 12, and 13; and NEMA Type 1, 2, 3, 4, 4X, 12, and 13. Additionally, APC products meet IEC 60529 IP66 rating, providing robust protection against dust, water, and corrosion in both indoor and outdoor environments, with operating temperatures ranging from -40°C to 130°C.
What accessories are available for APC products?
APC offers a comprehensive range of UPS accessories including network management cards (AP9640, AP9641, AP9643), USB Wi-Fi devices (AP9834), rail kits (SU032A, AP9625, SRTRK2), service bypass panels, power distribution units, and battery packs. Key accessories include environmental monitoring cards, dry contact I/O accessories, rack PDUs with various outlet configurations, tower mounting stabilizing kits, and external battery expansion options for Smart-UPS and Smart-UPS Ultra product lines.
How are APC products typically installed?
APC products are typically installed through a comprehensive commissioning process that includes work environment inspection, electrical installation checks, internal and external equipment verification, system power-up, and operational testing. Professional installation requires authorized personnel trained by the manufacturer, who ensure compliance with installation standards, complete a factory acceptance test, and provide a conformity certificate. The process covers both single and parallel UPS system configurations, with specific attention to electrical components like isolator switches, cabling, and circuit breakers.
What certifications and standards do APC products comply with?
APC products are certified to multiple international standards, including UL (Underwriters Laboratories) in the USA and Canada, CE for the European market, UKCA for the United Kingdom, EAC for Russia, and C-Tick for Australia and New Zealand. These certifications cover critical areas such as electrical safety, functional safety, environmental protection, and electromagnetic compatibility across industrial automation applications.
What is APC's warranty policy?
APC provides a standard 5-year warranty for UPS systems and batteries across most product lines. Extended warranty options are available, allowing customers to seamlessly extend the standard factory warranty by one or three years. The extended warranty covers repair or replacement of the UPS and includes battery coverage.
What communication protocols do APC products support?
APC products support multiple industrial communication protocols, including PROFIBUS DP V1, PROFINET, EtherNet/IP, CANopen, and Modbus RTU. These protocols enable high-performance, flexible communication across industrial automation networks, supporting dual-port configurations and advanced diagnostic capabilities for seamless integration with various PLC and control systems.